Privacy Policy
Last Updated: September 22, 2026
Sweet Steps Family Daycare (“Sweet Steps,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of children, parents, guardians, prospective families, employees, and website visitors.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request information, schedule a tour, inquire about enrollment, communicate with us, or otherwise interact with Sweet Steps Family Daycare.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Sweet Steps Family Daycare is a family-owned and operated childcare program located in National City, California.
Business Name: Sweet Steps Family Daycare
Address: 138 F Ave, National City, CA 91950
Phone: (619) 507-6387
Email: Elizabeth@sweetstepsfamilydaycare.com
Website: https://www.sweetstepsfamilydaycare.com/
For privacy-related questions or requests, please contact us using the information above.
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2. Information We Collect
We collect personal information only as reasonably necessary to operate our daycare, respond to inquiries, communicate with families, provide services, process enrollment, maintain records, comply with applicable laws, and protect the safety and security of children, families, staff, and our business.
Depending on how you interact with us, information we may collect includes:
A. Information You Provide Directly
This may include:
Parent or guardian name
Child’s name
Email address
Telephone number
Mailing or residential address
Preferred contact method
Information submitted through contact, inquiry, tour, or enrollment forms
Information concerning requested childcare services
Program or schedule preferences
Information necessary to determine eligibility for applicable childcare assistance or subsidy programs
Communications you send to us
Information you voluntarily provide during a tour, phone call, email, text message, or other communication
We do not ask website visitors to provide personal information that is unnecessary for the purpose for which it is collected.
B. Child and Family Information
Because Sweet Steps provides childcare services, families may provide information concerning a child in connection with enrollment or childcare services.
Depending on the circumstances and information required to provide childcare services or comply with applicable requirements, this may include:
Child’s name and date of birth
Parent or guardian information
Emergency contact information
Authorized pickup information
Allergy, dietary, medical, or health-related information necessary for the safe care of a child
Immunization or other documentation required by applicable law or licensing requirements
Information necessary to participate in childcare subsidy or assistance programs
Other information reasonably necessary to provide childcare services or comply with applicable legal or licensing requirements
Families should provide sensitive child-related information through appropriate enrollment or administrative channels rather than through public website comments or social media.
C. Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website provider, hosting provider, analytics services, security tools, or other technology used to operate the website.
This may include:
IP address
Browser type
Device type
Operating system
Approximate location derived from IP address
Pages visited
Date and time of visits
Referring website
Website interactions
Technical information necessary for website security and functionality
The exact information collected may depend on the technology and services currently used on our website.
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3. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies.
Cookies are small files or pieces of information stored on or associated with your device that may allow a website to remember information, operate properly, understand website usage, maintain security, or provide certain features.
We may use these technologies for purposes such as:
Essential website functionality
Security
Website performance
Remembering preferences
Understanding how visitors use our website
Measuring website traffic
Improving our website and services
Advertising or marketing, if applicable
Some cookies or technologies may be provided by third-party service providers.
You may be able to control cookies through your browser settings or through privacy controls made available on our website.
Disabling certain cookies may affect the functionality of portions of the website.
We do not knowingly use cookies or tracking technologies for purposes inconsistent with this Privacy Policy.
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4. Third-Party Services
Our website may use third-party service providers to operate, maintain, secure, analyze, or improve our website and business.
Depending on the services we use, these providers may include:
Website hosting providers
Website analytics providers
Email providers
Scheduling or appointment providers
Form providers
Payment processors
Childcare management software providers
Cloud storage providers
Security providers
Advertising or marketing platforms
These providers may process personal information on our behalf or collect information directly through their services.
Our website may use services provided by Wix and other third-party providers necessary to operate our website and business.
The specific information collected by third-party providers is governed by their respective privacy policies and terms.
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5. How We Use Personal Information
We may use personal information for legitimate business and operational purposes, including:
Responding to inquiries
Responding to requests for tours
Communicating with prospective and enrolled families
Processing enrollment
Providing childcare services
Managing schedules
Communicating about childcare availability
Administering subsidy or childcare assistance programs
Providing appropriate care and maintaining child safety
Contacting parents or guardians in emergencies
Maintaining required daycare records
Complying with licensing, regulatory, tax, legal, and governmental requirements
Processing payments
Preventing fraud or misuse
Maintaining website security
Troubleshooting technical problems
Improving our website and services
Sending communications that you request or that are reasonably necessary to provide our services
Protecting the rights, safety, property, and security of children, families, employees, visitors, and Sweet Steps
Establishing, exercising, or defending legal claims
Other purposes disclosed at or before the time information is collected
We do not use personal information for purposes that are materially different from those disclosed in this Privacy Policy without providing additional notice when required by applicable law.
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6. Children’s Information
Sweet Steps provides childcare services and therefore may receive personal information about children as part of providing those services.
We take the privacy and security of children’s information seriously.
Our public website is intended primarily for parents, guardians, prospective families, and adults seeking information about childcare services. We do not knowingly use the website to solicit personal information directly from children.
Parents and guardians should not submit sensitive information about a child through public website comments, social media, or other publicly accessible areas of the website.
When child information is necessary for enrollment, childcare, safety, licensing, subsidy administration, or other legitimate purposes, we may collect and use that information as permitted or required by applicable law.
Where applicable, we may rely on a parent or legal guardian to provide information concerning a child and authorize its collection and use.
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7. How We Share Personal Information
We may disclose personal information when reasonably necessary to operate our business and provide childcare services.
Depending on the circumstances, information may be disclosed to:
Parents or legal guardians
Authorized emergency contacts or pickup persons
Childcare subsidy or assistance programs
Government agencies and licensing authorities
Service providers assisting us with business operations
Website and technology providers
Payment processors
Professional advisors, such as accountants, attorneys, or insurers
Emergency responders or medical professionals when reasonably necessary to protect a child’s or person’s health or safety
Law enforcement or governmental authorities when required or permitted by law
Courts or other parties when required by legal process
Successors or transaction-related parties in connection with a merger, acquisition, sale, restructuring, or similar business transaction
Other persons or entities when authorized by the parent, guardian, or applicable law
We do not sell personal information about children.
We do not intentionally disclose children’s personal information for advertising purposes.
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8. Sale or Sharing of Personal Information
We do not sell personal information for monetary compensation.
If we use advertising, analytics, pixels, or similar technologies that may constitute “sharing” of personal information under applicable California law, we will provide any notices and choices required by applicable law.
If applicable law provides you with a right to opt out of the sale or sharing of your personal information, you may exercise that right by contacting us at:
Email: Elizabeth@sweetstepsfamilydaycare.com
Phone: (619) 507-6387
We will not discriminate against you for exercising privacy rights provided by applicable law.
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9. California Privacy Rights
California law provides certain privacy rights to eligible California residents.
Depending on whether a particular law applies to Sweet Steps and depending on the information and circumstances involved, these rights may include rights to:
Know about personal information collected about you
Request access to certain personal information
Request deletion of certain personal information
Request correction of inaccurate personal information
Opt out of certain sales or sharing of personal information
Limit certain uses or disclosures of sensitive personal information
Receive information about how personal information is collected, used, and disclosed
These rights are subject to applicable legal exceptions and limitations.
For example, we may need to retain certain information to comply with childcare licensing requirements, legal obligations, safety requirements, establish or defend legal claims, complete transactions, or perform other legally permitted functions.
Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law.
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10. How to Submit a Privacy Request
If you would like to submit a privacy request, please contact us:
Sweet Steps Family Daycare
Phone: (619) 507-6387
Email: Elizabeth@sweetstepsfamilydaycare.com
Address: 138 F Ave, National City, CA 91950
Please include enough information for us to understand and process your request.
We may need to verify your identity before fulfilling certain requests. We may ask for information reasonably necessary to verify that the request is being made by the person to whom the information relates or by an authorized representative.
We will use information provided for verification only as reasonably necessary to process and protect against fraudulent privacy requests, consistent with applicable law.
If you are making a request concerning information belonging to a child, we may require appropriate verification of your identity and legal authority to make the request.
Where applicable law requires specific response periods or procedures, we will follow those requirements.
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11. Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.
We may require appropriate documentation demonstrating the agent’s authority and may independently verify the identity of the person making the request.
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12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide childcare services
Maintain required childcare and licensing records
Process transactions
Communicate with families
Meet legal and regulatory obligations
Resolve disputes
Enforce agreements
Protect our business and users
Prevent fraud and security incidents
Establish, exercise, or defend legal claims
Different categories of information may be retained for different periods.
When information is no longer reasonably necessary and there is no legal or legitimate business reason to retain it, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with our records-retention practices.
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13. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
These measures may include access controls, account protections, secure service providers, password protections, physical safeguards, and other reasonable security practices appropriate to the nature of the information.
However, no website, electronic transmission, computer system, or storage method can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of personal information.
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14. Data Breaches and Security Incidents
If we become aware of a security incident involving personal information, we will investigate and take reasonable steps to contain and address the incident.
Where required by applicable law, we will provide notices to affected individuals, governmental authorities, or other parties.
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15. Email, Text Messages, and Communications
If you provide your telephone number or email address, we may use it to communicate with you regarding:
Tour requests
Enrollment
Childcare services
Scheduling
Account or payment matters
Emergency or safety matters
Requests you have submitted
Other communications reasonably related to our business relationship
If we send optional marketing communications, you may unsubscribe or opt out where applicable.
Opting out of marketing communications does not necessarily stop service-related or legally required communications.
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16. Third-Party Links
Our website may contain links to third-party websites, services, social media platforms, subsidy programs, payment providers, or other resources.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
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17. Social Media
Sweet Steps may maintain social media pages or provide links to social media platforms.
Information that you voluntarily post publicly on social media may be visible to others and may be governed by the privacy policy of the applicable platform.
We encourage families not to publicly post sensitive information concerning children.
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18. Photos and Videos
We may photograph or record children, families, staff, activities, or events for legitimate business, operational, safety, educational, or promotional purposes only when appropriate authorization has been obtained.
Where consent is required, we will obtain the appropriate consent before using a child’s photograph, video, or likeness for promotional or public-facing purposes.
Parents or guardians may contact us regarding questions about applicable photo or media permissions.
This Privacy Policy does not replace any separate photo or video consent or authorization form that we may use.
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19. Sensitive Personal Information
Depending on the services provided and information required by law, Sweet Steps may receive certain information that may be considered sensitive personal information under applicable law.
This may include information concerning a child’s health, allergies, medical needs, or other information necessary to provide safe childcare.
We collect and use such information only when reasonably necessary for legitimate childcare, safety, operational, legal, licensing, or other permitted purposes.
We do not use sensitive personal information for purposes unrelated to providing or administering our services unless permitted or required by law.
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20. Accessibility
Sweet Steps is committed to providing an accessible website and making reasonable efforts to ensure that individuals with disabilities can access information about our services.
If you experience difficulty accessing any portion of our website, please contact us:
Email: Elizabeth@sweetstepsfamilydaycare.com
Phone: (619) 507-6387
Please describe the page or information you are having difficulty accessing and, if possible, the type of assistance you need.
We will consider reasonable requests for assistance and accommodations consistent with applicable law.
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21. Do Not Track
Some web browsers may send “Do Not Track” signals or similar browser preferences.
Because there is not always a uniform industry standard for responding to these signals, our website may not respond to every browser-based Do Not Track signal.
Where applicable law requires us to recognize a legally valid opt-out preference signal, we will handle such signals as required by law.
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22. California Privacy Notice
California residents may have additional rights under California privacy laws.
Nothing in this Privacy Policy limits any privacy rights that cannot legally be waived.
If you believe Sweet Steps has not properly handled a privacy request or you have questions about our privacy practices, please contact us using the information provided above so that we can attempt to resolve the issue.
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23. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
If a change is materially significant, we may provide additional notice when required or appropriate.
Your continued use of our website after an updated Privacy Policy is posted means that you acknowledge the updated policy, to the extent permitted by applicable law.
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24. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:
Sweet Steps Family Daycare
138 F Ave
National City, CA 91950
Phone: (619) 507-6387
Email: Elizabeth@sweetstepsfamilydaycare.com
Website: https://www.sweetstepsfamilydaycare.com/
Last Updated: September 22, 2026